frequentix
Help centre

How frequentix works, for the people running the event.

Orientation guides for every part of the platform — the organiser console, your public storefront, and the Scanner and Box Office apps at the door. Enough to know what to expect; the console itself guides each step.

Help menu

Branding, content & white-label

The storefront and the emails your buyers see can carry your brand, your words — and at the top tier, none of ours.

Logo & colours

Settings → Branding: logo upload and brand colour pickers for the public ticket shop.
Settings → Branding — your logo and colours on the storefront and emails.

Settings → Branding sets your logo and brand colours across the storefront and buyer emails; each event can override them for its own look. Your event logo also becomes the icon on wallet passes.

Your words on the storefront

Storefront content slots let you write the fixed texts buyers read: the event-page intro, checkout notes, the confirmation message, door instructions, the registration intro. Organiser-level defaults apply everywhere; each event can override any slot, and blank fields inherit.

Your voice in the emails

Email content does the same for what frequentix sends on your behalf — confirmation wording, ticket-delivery text and the rest keep their structure but speak in your voice.

Full white-label

Full white-label takes frequentix out of the frame entirely — your identity end to end on the buyer journey.