frequentix
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How frequentix works, for the people running the event.

Orientation guides for every part of the platform — the organiser console, your public storefront, and the Scanner and Box Office apps at the door. Enough to know what to expect; the console itself guides each step.

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Discounts, access codes & tax rates

Three levers on what a buyer pays and sees: discount codes cut the price, access codes reveal hidden tickets, and tax rates decide the VAT inside it all.

Discount codes

An event’s Discounts list with each code’s value and how many times it has been used.
Setup → Discounts — codes, values and usage at a glance.

A discount code takes a percentage or fixed amount off at checkout. Codes are created per event, can be limited in how often they’re used, and every redemption is tracked against the buyer — the basis of the attribution reporting on what each code actually sold.

  • Buyers apply a code in the basket; the discount shows per line.
  • Codes you enable for the door can be applied in Box Office too — a discounted door sale asks for the buyer’s email so the redemption is tracked.

Access codes

An access code doesn’t change a price — it reveals hidden ticket types. Buyers enter the code on the event page (or arrive by a private link) and the hidden types appear for them alone: pre-sales, guest lists, member allocations. Access codes are on every plan.

Tax rates

Each event defines the VAT rates its ticket types and add-ons charge at. The rate flows everywhere the price goes: storefront totals, order records, and onto invoices and receipts with the correct breakdown. Set rates before sales start — the tax on a sold order is part of its permanent record.