Notes from the box office.
Guides for people who run events — fees, seating, the door, registration — plus news from frequentix. Written to be useful whether or not you ever use us.
News
FIRST50: no platform fee on your first 50 orders
Sign up with the code FIRST50 and your first 50 paid orders carry no platform fee, for 90 days and across every event you run. Card processing still applies. What it's worth, how to claim it, and when it closes.
By David Neal ·
Guide
Ticket transfers and face-value resale, built in
Transfers that reissue the ticket to a named person, a move to another night of a run, resale fixed at exactly what the seller paid and offered to your waitlist, and buyers who cancel themselves to your policy — the after-sale email you never receive.
By David Neal ·
News
Sell at the door: Box Office is on the App Store
Our door app is live: sell walk-ups with Tap to Pay, cash or a payment link, and every sale is checked in as it's made. Free with every plan, on iPhone, iPad and — since 2 September — Android.
By David Neal ·
Guide
Gift Aid on event tickets: what you can claim, and how
A ticket buys entry, so HMRC treats it as a benefit — Gift Aid is claimed on the donation beside it. How to collect declarations at checkout and download the claim as HMRC's own schedule.
By David Neal ·
Guide
Eventbrite alternatives for UK organisers (2026)
Seven ticketing platforms worth a look before your next event goes on sale — what each really charges, when your money arrives, and who each one suits best. Fees checked August 2026.
By David Neal ·
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Publish your first event free and see the whole platform — you only pay a capped per-order fee when you sell.