Start free. Pay less as you grow.

You do. Ticket sales run on Stripe Connect direct charges, so buyers pay into your own Stripe account and you are the merchant of record. frequentix only ever deducts a transparent application fee.

The application fee is a percentage of each order, capped per order, and it steps down as you move up plans — from 4% on Free to 2% on Pro. Enterprise fees are negotiated, with the cap starting at Pro's £4 by default.

No. You can sell paid tickets on the Free plan. Higher plans lower your per-ticket fee and unlock extras like custom branding, badges, discount codes, offline scanning and the developer API.

Yes. Checkout is guest-first: each order is secured by a private magic-link sent by email, and buyers can recover their links at any time with “find my order”.

Buyers can join its waitlist instead of hitting a dead end. On Starter you release freed places to the next people in line whenever you choose; on Pro it is fully automatic — a freed spot (from an abandoned checkout, a refund or cancellation, or a raised cap) is offered to the next person and held just for them with a time-limited claim link.

On Pro and above, yes. Scanner devices keep admitting attendees offline and reconcile when back online, using a privacy-preserving revocation ledger so refunded tickets are still caught.

Email campaigns are available on Pro and Enterprise. Broadcast a branded email to everyone holding a ticket, or to selected ticket types, up to 25,000 sends a month on Pro (negotiated on Enterprise). Transactional emails — order confirmations and magic links — send on every plan and never count towards that allowance.

Yes, on every plan. Your storefront and buyer emails are available in English, French, German, Spanish and Dutch — each language has its own URL, buyers can switch language, and order confirmations arrive in their language with localised dates and currency.

Yes, on Pro and Enterprise. Paste one snippet onto your site and the full frequentix checkout — ticket selection, registration, Stripe payment and wallet passes — runs inside your own page, so buyers never leave your brand. Choose an inline widget or a pop-up button, and set which domains are allowed to embed under Settings → Embed.

Yes, on Pro and Enterprise. Record each company once, assign it to an event, and share a private magic link — the company uploads its team as a spreadsheet and tickets are issued in bulk, restricted to the ticket types you allow. A second link lets them view every ticket they hold across your events, and you can bulk-assign companies and set their per-event references with a CSV import.

Yes, on Pro and Enterprise. Mark any ticket type as “requires approval” and it becomes a request rather than a purchase — buyers apply without paying upfront, and you review each one in a dedicated approvals queue alongside the registration details they gave at checkout. Approve or decline individually or in bulk and add a note, and only then is a seat confirmed: approved free tickets issue instantly, while approved paid tickets get a secure link to complete payment.