Everything you need to run an event, in one platform.

Create events with their own currency and timezone, keep them as a draft, then publish. Offer as many ticket types as you like, each with its own price, tax treatment and scan rules.

Flag an event as online and buyers see “Online event” in place of a venue. Your joining link stays private — it rides the confirmation email and every reminder, never the public page — and you can publish before the room is booked and add the link when it exists. On every plan.

Put each ticket type on sale from a date and close it on another — no more manual publish and unpublish. Run early-bird → standard price ladders that switch automatically by date or once a set number have sold, and choose whether an off-sale ticket shows a countdown or stays hidden.

Let buyers name their own price on any ticket type. You set the amount you suggest — prefilled at checkout — and, if you want one, a floor beneath which nobody may go. Leave the floor unset and “including nothing” is a valid answer, which is exactly the ask for a community venue. On Starter and above.

Baskets hold stock for 15 minutes and release it if abandoned, so two people can never buy the last ticket — however hard the rush. Show “only a few left” urgency without leaking your sales totals.

Cap the whole event as well as each ticket type, so a room that holds 200 sells 200 no matter how the mix falls between early bird, standard and on the door. Add-ons never eat into the venue’s count.

When a ticket type sells out, buyers join a waitlist instead of hitting a dead end. A freed spot — an abandoned checkout, a refund, or you raising the cap — goes to the next person in line, held just for them with a time-limited claim link. Automatic on Pro, manual on Starter.

Sell parking, merchandise and extras with their own inventory. Create discount codes with validity windows, total and per-contact limits, validated live and redeemed safely even if two buyers reach for the last one at once.

Invite someone by name — press, crew, a sponsor's guests — and their tickets issue at no charge, whatever the ticket normally costs. They get the same confirmation email and QR as any buyer, comps count at the door but never in your sales figures, and the guest list types you keep hidden from the storefront are exactly the ones you can comp. From the console or at the door, on every plan.

Keep a ticket type off the public page and hand out a code that reveals it — for members, press, friends and family. Codes are shareable, survive a refresh, and can carry a total use limit and a validity window. Deactivating one pauses it without un-hiding anything. On every plan.

Buyers purchase as guests — every order is secured by a private link we email, not a password. Lose the email? “Find my order” sends it again, so nobody is locked out of their own tickets.

Set up next month’s show in one action: ticket types, questions, discounts, seating, tax rates and branding copied into a fresh draft with new dates, and your choice of what to carry over. Sales history stays where it belongs — on the original.

Lay out your venue in sections, rows and tables — stalls, circle, boxes, banquet rounds — and save it as a reusable map you drop onto any event, so you never draw the same room twice.

Group seats into categories — front stalls, side, restricted view — and map each to a ticket type, so a seat’s price, tax and scan rules come straight from the ticket it sells.

A live seating chart lets buyers see what’s free and pick exactly where they sit, held for them by the same never-oversold inventory as everything else.

Each seat label — “Stalls · Row A · Seat 4” — flows onto the ticket, the Apple & Google wallet pass and the scanner verdict, so the door can send everyone straight to their spot.

Mark accessible seats and choose how they release — freely bookable, bookable after an acknowledgement, or held for your staff to assign. A buyer using a keyboard or a screen reader gets a route to the same seats as the chart, driven by the same selection rules, so a seated event is one they can actually buy into.

Connect your Stripe account in minutes with Express onboarding. Card payments settle straight to your balance; frequentix only ever takes a transparent application fee.

Absorb the platform fee yourself, or add it to the buyer's total as a small service fee at checkout — the booking fee buyers already pay almost everywhere. Switch any time in Settings → Billing, on every plan; either way ticket revenue settles to your own Stripe account.

Every price is held to the exact penny in its own currency, so money is never rounded wrong. Each event can run in its own currency.

A company wants to book ten passes and pay on invoice? Send them a payment request with your bank details, and their tickets are held while the transfer clears — mark it paid when the money lands, and the invoice, tickets and confirmation follow on their own. If it never arrives, the order cancels itself and the seats go back on sale. On Pro and above.

Issue full or partial refunds; a full refund automatically voids the attendee’s tickets. Choose whether platform fees are proportionally reversed. Chargebacks are settled in your own Stripe dashboard — you are the merchant of record — and on Pro and above a charge.disputed webhook can push them into your own systems.

Add inclusive or exclusive tax per event, capture VAT numbers, and show a clear tax line on orders and receipts.

Ask for a donation alongside the ticket, or let people give without buying one at all. You choose the amounts you suggest and the minimum you accept. Available on every plan — and for a verified charity, the platform fee never touches the donation.

Verified UK charities can collect a Gift Aid declaration at checkout on sterling donations, then download the claim from Settings → Billing as an HMRC schedule to upload to Charities Online. Orders carrying a refund are excluded automatically.

See what you've earned — gross, fees, refunds and net, currency by currency — beside every payout Stripe has sent to your bank and the day it arrives. Download a statement for any payout that matches each bank line to the orders behind it, ready for your accountant. Your money still settles straight into your own Stripe account; frequentix never holds it.

Scan attendees in with unambiguous allow/deny reasons. Configure scan-once or scan-many, validity windows, and entry points that only admit the right ticket types.

Devices keep admitting attendees with no connectivity and reconcile when back online. Refunded and cancelled tickets are still caught at the door, and no attendee data is ever stored on the device. On every plan.

Pair a door device by scanning a QR or entering a short rotating code — devices never hold logins. Each device is pinned to one event and lane, and can be revoked instantly if it’s lost.

Someone has a flat battery or never opened the email. Type two letters of their name on the scanning device, find them, and check them in — the verdict and the record are exactly what a camera scan would have produced. The device never stores your attendee list, so a lost phone gives nothing away. On every plan.

Define the gates and lanes of your venue and say which ticket types each one admits — VIP at the side door, general admission at the front. Every device is pinned to a lane, and every scan is recorded against it so you can see where your queues actually formed.

Design badges with positioned elements — name, company, ticket type and an embedded QR — and render them print-ready as PDF or PNG, in standard or custom sizes.

Issue attendees a signed pass for Apple or Google Wallet straight from checkout, and update passes when a ticket is reassigned, refunded or erased. A whole order’s passes — tickets and redeemable add-ons alike — add in one action.

Sell your exhibitors lead capture at your own price, as an add-on they buy from their existing company link. Each licence pairs a phone by QR — no logins to hand out — and their team scans visitor badges to collect names, emails and notes, offline if the hall Wi-Fi gives up. Set your own qualifying questions for every stand to ask, and read the answers alongside a dashboard showing which exhibitors are equipped, how much they captured, and who was scanned by whom. On Pro and above.

Sell walk-ups from the same device that scans: a door catalogue you curate separately from the storefront, Tap to Pay on iPhone or Android, cash, free issue, and a payment link the buyer settles on their own phone — with the sale checked in the moment it’s made. On every plan, including Free — on the App Store and Google Play.

Hand cash back and record it in one step — the tickets cancel, the seats go back on sale, and your reports stay honest. At the end of the night, a cash-up per device says what should be in each drawer: takings by payment method with refunds already netted out, per date on a run. On every plan.

Add a custom logo per event, and remove frequentix branding entirely on higher plans for a fully white-labelled buyer experience.

Write the fixed text slots yourself — the event-page introduction, a note at checkout, the confirmation message, door instructions and the registration intro — set once for your account and overridden per event where it matters. Authored per language, so a French buyer reads French. On Starter and above.

Override the subject, opening and closing of every automatic email frequentix sends on your behalf — confirmations, order links, waitlist offers, cancellations — per language, without giving up the delivery machinery behind them. On Pro and above.

Invite staff and give each person exactly the access their job needs — build roles from fine-grained permissions, and limit a member to specific events. The box office volunteer sees the door; the accountant sees the money; nobody sees more.

A venue and its festival, an agency and its clients — one login, any number of organisations, and each one’s data entirely its own. No other account can ever see it. Switching takes a single action.

Charge in any currency, held to the exact penny per event. The storefront and buyer emails speak five languages, matched to each buyer’s browser — and you choose the language an event leads with.

Sell a set at one price — a table of eight, a ticket-and-shirt deal, a weekend plus camping. The event page shows what the bundle contains and what it saves against buying the pieces separately; stock binds to the bundle's own cap and every component's; and each item inside is issued, scanned, transferred and refunded exactly as if bought on its own. On Starter and above.

Sell a whole run as one ticket: a theatre season, a festival weekend, an attraction's annual pass. One QR, valid on every date, admitted once per date at the door — online and offline — with each night's entries counted in that night's attendance. No reissues, no per-date juggling. On Starter and above with multi-date runs.

Sell your own gift cards at checkout and straight from your public organiser page — a value the buyer picks, a personal message, and delivery to the recipient by email on the day they choose, with a designed card to download. Redeemed against any of your events as part payment or the whole ticket, with every balance movement on an auditable ledger and refunds restoring the card first. Cards never expire unless you set a term. On Starter and above.

Sell one pass that covers a whole season of separate events — every home game, a year of shows. Buyers check out once and get real tickets for every covered event, in their wallet and valid at each door the moment they pay, with each event's own stock counted so a full house is never oversold. Add an event to the season later and every pass holder receives its tickets automatically. On Pro and above.

Sell annual or fixed-term memberships with benefits that work at checkout: members-only tickets, a member discount, early access before the public on-sale, and included ticket credits to spend on entry. Members verify with the link in their welcome email — no buyer accounts to run — check their benefits and credits on their own membership page, and renew from there in a couple of clicks. On Pro and above.