Everything you need to run an event, in one platform.
From the first ticket sold to the last attendee scanned in — and everything in between. Here's the whole of frequentix, grouped by what you're trying to get done.
Everything you need to open the doors
Run free registration and paid ticket sales side by side, on hosted event pages that anyone can buy from without an account.
Events & ticket types
Create events with their own currency and timezone, keep them as a draft, then publish. Offer as many ticket types as you like, each with its own price, tax treatment and scan rules.
Scheduled on-sale & early-bird pricing
Put each ticket type on sale from a date and close it on another — no more manual publish and unpublish. Run early-bird → standard price ladders that switch automatically by date or once a set number have sold, and choose whether an off-sale ticket shows a countdown or stays hidden.
Oversell-proof inventory
Baskets hold stock for 15 minutes and release it if abandoned, so two people can never buy the last ticket — however hard the rush. Show “only a few left” urgency without leaking your sales totals.
Waitlists with automatic release
When a ticket type sells out, buyers join a waitlist instead of hitting a dead end. A freed spot — an abandoned checkout, a refund, or you raising the cap — goes to the next person in line, held just for them with a time-limited claim link. Automatic on Pro, manual on Starter.
Add-ons & discounts
Sell parking, merchandise and extras with their own inventory. Create discount codes with validity windows, total and per-contact limits, validated live and redeemed safely even if two buyers reach for the last one at once.
Custom registration wizard
Build a multi-step registration form from reusable field definitions, with conditional logic enforced on the server and questions scoped to specific ticket types. Checkout is gated until every required answer is in.
Approval-gated tickets
Mark any ticket type as “requires approval” and buyers apply rather than buy — ideal for guest lists, press passes and member-only events. Review each request in a queue with the details they gave, then approve or decline individually or in bulk. Money only moves once you’ve said yes. On Pro and above.
Guest checkout, no accounts
Buyers purchase as guests; every order is secured by a private magic-link, not a password. Baskets re-reserve stock on every edit, and a “find my order” flow re-sends links to anyone who loses the email.
Per-attendee assignment
Name each attendee at checkout and reassign a ticket to someone else later — it is re-issued and re-emailed automatically. Confirmation emails go out the moment an order is paid or a free order confirmed.
Company & exhibitor ticket management
Record your sponsors, partners and exhibitors once and assign them to any event. Each gets a private link to issue their own team’s tickets in bulk from a spreadsheet, restricted to the ticket types you allow — plus a link to see every ticket they hold across your events. On Pro and above.
Sell the seat, not just the ticket
Design a seat map for your venue once and reuse it across every event. Buyers pick exactly where they sit, and the seat travels with them all the way to the door. Available on Pro and above.
Learn moreReusable venue seat maps
Lay out your venue in sections, rows and tables — stalls, circle, boxes, banquet rounds — and save it as a reusable map you drop onto any event, so you never draw the same room twice.
Per-seat pricing with categories
Group seats into categories — front stalls, side, restricted view — and map each to a ticket type, so a seat’s price, tax and scan rules come straight from the ticket it sells.
Buyers choose their own seats
A live seating chart lets buyers see what’s free and pick exactly where they sit, held for them by the same never-oversold inventory as everything else.
Seats on every ticket
Each seat label — “Stalls · Row A · Seat 4” — flows onto the ticket, the Apple & Google wallet pass and the scanner verdict, so the door can send everyone straight to their spot.
Payments that put you in control
Ticket sales run on Stripe Connect direct charges, so money lands in your own Stripe account and you stay the merchant of record.
Learn moreDirect-charge payments
Connect your Stripe account in minutes with Express onboarding. Card payments settle straight to your balance; frequentix only ever takes a transparent application fee.
Multi-currency, exact money
Every price is held to the exact penny in its own currency, so money is never rounded wrong. Each event can run in its own currency.
Refunds & disputes
Issue full or partial refunds; a full refund automatically voids the attendee’s tickets. Choose whether platform fees are proportionally reversed, and stay aware of chargebacks and disputes.
Tax & VAT handling
Add inclusive or exclusive tax per event, capture VAT numbers, and show a clear tax line on orders and receipts.
Check people in, online or off
Turn any phone or tablet into a scanner, print badges, and issue wallet passes — with check-in that keeps working when the venue Wi-Fi doesn’t.
Learn moreQR check-in with clear verdicts
Scan attendees in with unambiguous allow/deny reasons. Configure scan-once or scan-many, validity windows, and entry points that only admit the right ticket types.
Offline scanning
Devices keep admitting attendees with no connectivity and reconcile when back online. Refunded and cancelled tickets are still caught at the door, and no attendee data is ever stored on the device.
Credential-free pairing
Pair a door device by scanning a QR or entering a short rotating code — devices never hold logins. Each device is pinned to one event and lane, and can be revoked instantly if it’s lost.
Printable badges
Design badges with positioned elements — name, company, ticket type and an embedded QR — and render them print-ready as PDF or PNG, in standard or custom sizes.
Apple & Google wallet passes
Issue attendees a signed pass for Apple or Google Wallet straight from checkout, and update passes when a ticket is reassigned, refunded or erased.
One view of every attendee
A contacts book that spans all your events, email campaigns and transactional email you can measure, bulk import and export, and reporting that ties revenue to attendance.
Learn moreContacts CRM
A per-organiser address book keyed by email, so a person’s whole history lives in one place. Re-registering the same email updates the existing record instead of creating duplicates.
Email campaigns
On Pro and above, broadcast a branded email to everyone holding a ticket, or narrow it to specific ticket types. Compose in a rich editor with inline images, preview exactly how it lands in the inbox, then send — with delivery and open-rate metrics, inside a generous monthly send allowance.
Transactional email
Order confirmations and magic links go out reliably through Amazon SES on every plan, with delivery, bounce and complaint reconciliation, open tracking, and per-event and per-message metrics.
CSV import & export
Issue tickets in bulk from a CSV, matching or creating contacts by email, with per-row progress and safe retries that never import twice — and export your tickets, orders and contacts back out to CSV whenever you need them.
Sales & attendance reports
Per-event revenue broken into subtotal, discount, tax, gross, fee and net, plus refunds and tickets by type — alongside scans by result and location.
Marketing attribution
Tag your share links with UTM parameters and see, per event, which sources turned views into checkouts and paid conversions — first-party, with no third-party pixels.
Your brand, your team, your terms
Brand every touchpoint, invite your team with precise permissions, and run as many organiser accounts as you need — in any language and currency.
Branding & white-label
Add a custom logo per event, and remove frequentix branding entirely on higher plans for a fully white-labelled buyer experience.
Teams & granular roles
Invite staff, define organiser-scoped roles from a permission catalogue, and scope members to specific events. Sessions carry the exact permissions of the current user so the UI gates itself precisely.
Multi-organiser tenancy
Each organiser is an isolated tenant — data never leaks across accounts. Staff who work across organisers switch context with a single action.
Multi-currency & localisation-ready
Charge in any currency, held to the exact penny per event. Every user-facing string is translatable, and the buyer’s locale is negotiated from their browser down to per-event and per-organiser defaults — the foundation the live storefront languages build on.
A storefront that sells for you
Your hosted event pages don’t just take payment — they help buyers find your event, book in their own language, and add it straight to their calendar.
Sell in five languages
Your storefront and every buyer email speak the buyer’s language — English, French, German, Spanish or Dutch. Each language gets its own URL and hreflang, a switcher lets buyers change it, and order confirmations arrive localised with the right dates and currency.
Add to calendar & share
Every event and order page offers one-tap add-to-calendar for Apple, Google and Outlook — a proper .ics file — plus sharing to X, Facebook, WhatsApp and LinkedIn. Attendees lock in the date and spread the word, and the confirmation email carries an add-to-calendar link too.
Found on Google
Every event page ships schema.org event structured data, so it can surface as a rich Google event result, plus Open Graph and Twitter cards so shared links unfurl with a proper title and image instead of a bare URL.
Sell on your own site
Drop one snippet onto your own website and the full frequentix checkout — ticket picker, registration, Stripe payment and wallet passes — runs right there on your page, so buyers never leave your brand. Pick an inline widget or a pop-up button, choose which domains may embed, and go live on Pro and above.
Secure and privacy-first by design
Attendee data is protected at every step — encrypted ticket codes, one-action GDPR erasure, audit logging, tightly scoped access, and multi-factor sign-in for your team.
Encrypted ticket codes
Ticket QR codes are encrypted with a key unique to each event, so a scan reveals nothing without it. Each event’s key is itself encrypted at rest.
GDPR erasure
One action anonymises a contact, voids their tickets, invalidates their wallet passes and records the erasure in the audit log.
Audit logging & rate limiting
Access- and money-affecting actions are recorded to an audit trail, and every sensitive endpoint is throttled against abuse.
Split authentication
First-party staff and scanner tokens are kept separate from third-party OAuth clients, each with tightly scoped abilities and public identifiers that give nothing away.
Multi-factor authentication
Reaching anything sensitive — attendee data, exports, billing — requires a second factor: email one-time codes or an authenticator app, backed by single-use recovery codes and replay protection.
Sign in with Google
Your team can sign in with Google, so account access rides on Google’s own protections and second factor.
See it working on your own events
Create an organiser account and publish your first event for free — you only pay a per-ticket fee when you make a sale.



