frequentix
Payments & checkout

Payments that put you in control.

Ticket sales run on Stripe Connect direct charges, so money lands in your own Stripe account and you stay the merchant of record.

What you get

Your money, your account

Connect Stripe in minutes and take card payments that settle straight to your balance — frequentix only ever deducts a transparent application fee. Every price is held to the exact penny in its own currency, with tax handled cleanly and refunds a click away.

Direct-charge payments

Connect your Stripe account in minutes with Express onboarding. Card payments settle straight to your balance; frequentix only ever takes a transparent application fee.

You choose who pays the fee

Absorb the platform fee yourself, or add it to the buyer's total as a small service fee at checkout — the booking fee buyers already pay almost everywhere. Switch any time in Settings → Billing, on every plan; either way ticket revenue settles to your own Stripe account.

Multi-currency, exact money

Every price is held to the exact penny in its own currency, so money is never rounded wrong. Each event can run in its own currency.

Pay by invoice

A company wants to book ten passes and pay on invoice? Send them a payment request with your bank details, and their tickets are held while the transfer clears — mark it paid when the money lands, and the invoice, tickets and confirmation follow on their own. If it never arrives, the order cancels itself and the seats go back on sale. On Pro and above.

Refunds & fee control

Issue full or partial refunds; a full refund automatically voids the attendee’s tickets. Choose whether platform fees are proportionally reversed. Chargebacks are settled in your own Stripe dashboard — you are the merchant of record — and on Pro and above a charge.disputed webhook can push them into your own systems.

Tax & VAT handling

Add inclusive or exclusive tax per event, capture VAT numbers, and show a clear tax line on orders and receipts.

Donations at checkout

Ask for a donation alongside the ticket, or let people give without buying one at all. You choose the amounts you suggest and the minimum you accept. Available on every plan — and for a verified charity, the platform fee never touches the donation.

Gift Aid on donations

Verified UK charities can collect a Gift Aid declaration at checkout on sterling donations, then download the claim from Settings → Billing as an HMRC schedule to upload to Charities Online. Orders carrying a refund are excluded automatically.

Payouts & earnings in one place

See what you've earned — gross, fees, refunds and net, currency by currency — beside every payout Stripe has sent to your bank and the day it arrives. Download a statement for any payout that matches each bank line to the orders behind it, ready for your accountant. Your money still settles straight into your own Stripe account; frequentix never holds it.

Hosted checkout

Buy in a few taps, no account

Guest-friendly event pages take payment, apply discounts and hold stock safely under load — no buyer account required, every order secured by a private link we email.

Embedded checkout

Checkout that never leaves your site

Drop one snippet onto your website and the full checkout — ticket picker, registration, Stripe payment and wallet passes — runs right there on your page. Available on Pro and above.

Get paid on your terms

Take payments on every plan, into your own Stripe account. Start free — you only pay the platform fee when you make a sale.