frequentix
Marketing & audience

One view of every attendee.

A contacts book that spans all your events, email campaigns you can measure, and reporting that ties revenue to attendance — so every event grows the next.

What you get

Know your audience, reach your audience

Everyone who buys from you lands in a per-organiser contacts CRM keyed by email, so a person’s whole history lives in one place. Broadcast a branded campaign to your ticket-holders, measure what lands, and see which sources actually drove sales.

Contacts CRM

A per-organiser address book keyed by email, so a person’s whole history lives in one place. Re-registering the same email updates the existing record instead of creating duplicates.

Email campaigns

On Pro and above, broadcast a branded email to everyone holding a ticket, or narrow it to specific ticket types. Compose in a rich editor with inline images, preview exactly how it lands in the inbox, then send now or schedule it for the moment you choose — with delivery and open-rate metrics, inside a generous monthly send allowance.

Automated email journeys

On Pro and above, set event reminders once — a week before, the day before, hours before doors — and every ticket-holder is emailed at the right moment, per date on a run, without counting against your send allowance. Switch on abandoned-checkout recovery and a buyer who drifted mid-purchase gets one nudge with a link that resumes their basket.

Transactional email

Order confirmations and buyers’ private order links go out reliably through Amazon SES on every plan, with delivery, bounce and complaint reconciliation, open tracking, and per-event and per-message metrics.

CSV import & export

Issue tickets in bulk from a CSV, matching or creating contacts by email, with per-row progress and safe retries that never import twice — and export your tickets, orders and contacts back out to CSV whenever you need them.

Sales & attendance reports

Per-event revenue broken into subtotal, discount, tax, gross, fee and net, plus refunds and tickets by type — alongside scans by result and location.

Marketing attribution

Tag your share links with UTM parameters and see, per event, which sources turned views into checkouts and paid conversions — first-party, with no third-party pixels.

Automate with the API & webhooks

Connect frequentix to the tools you already run. On Pro, a scoped developer API reads your events, orders, tickets and contacts and writes what automations need — contact sync, check-ins, webhook subscriptions — with instant, signed webhooks for every lifecycle event. An official Zapier app is on its way, built on the same developer API.

Email campaigns

Email your whole audience

Compose in a rich editor with inline images, target everyone or specific ticket types, preview the inbox, then send — now or on a schedule — with delivery and open-rate metrics and a generous monthly allowance. Set automatic event reminders and abandoned-checkout recovery once, and they run themselves. Available on Pro and above.

Contacts CRM

Everyone you’ve ever sold to

One address book across every event, with each contact’s orders, tickets and attendance in a single place — import and export by CSV, and re-registering the same email updates the record instead of duplicating it.

Turn attendees into an audience

Contacts and reporting are on every plan; email campaigns and automation come with Pro. Start free and grow from there.